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Going into last year's tax season, we knew that we needed some help as my business was growing. I have a full-time job along with "The Mobile Accountant." Trying to manage both was becoming very difficult as the business was really starting to grow and take off. I was looking for someone to take some of the more administrative tasks off my plate so I could focus on helping customers directly and focus on growing the business.
I initially thought that I would be using Despacho for administrative tasks such as managing my inbox, calendar invites, etc., but it quickly turned into a lot more than that. I quickly discovered how competent Ajay (my Despacho VA) was and his willingness to learn and take on new tasks. He helps me with all of my businesses month-end, preparation of financial statements for clients, preparation of monthly schedules, website updates, etc. The list has grown so long that I can't think of everything.
My biggest hesitation to bringing on more help was the thought that I have so much information in my head about what I do on a daily basis, so how would I pass that along to someone else? Hiring a VA forced me to document the processes that I do and figure out a way that I can teach someone else to do it. This process allowed me to understand that other people can do the tasks that I do and I am not the only one who can perform them. It just takes documenting a process, maybe shooting a quick video and being there to answer their questions along the way. A year ago, I would have never imagined I could have someone else doing all of these tasks and reminding me that it is time to complete them.
I was not familiar with our VA organizations when I hired Despacho. I hired them based on a recommendation and have been extremely happy. I recommend Despacho to everyone that I know based on the experience that I had and how much it's improved my life. I am not nearly as stressed about the small things and I can focus on building the business as opposed to doing the business.
